Reflecting on the Problem
As users interact with their phone, they become accustomed to the look and layout of their icons. On iPhone, users that wish to communicate with someone, will be looking for a green icon (i.e. Phone, Messages, Facetime). Alternatively, if they seek to use a utility app, they will likely be looking for a grey icon (i.e. Camera, Settings, Calculator).
In the field of cognitive neuroscience, we call this concept pattern recognition. Pattern recognition is the process of retrieving a long-term memory (e.g., memory of the iPhone messages icon) based on a stimulus (e.g., visual representation of the iPhone messages icon). We recognize dozens of patterns every day. From traffic lights to our smartphone home screens, we become habituated to specific patterns that have become quick and easy for us to recognize.
We are coded to contrast icons based on their differences in colour and shape. As we introduce new icons in our daily lives, our brain has to encode this information into our semantic memory for retrieval later on. This allows for swift retrieval later, which becomes extremely beneficial for productivity.
In the case of Google’s new redesign, the concept of pattern recognition was forgone. Feedback from many users highlighted one critical issue: users rely on the icons’ shape and colour to easily differentiate one tab from one another.
Now homogenous, Google’s new icons are no longer easily recognizable. Their new shape and colours make swift pattern recognition difficult for many, subsequently threatening productivity.
The solution
To bridge the gap between Google’s new redesign and its usability, I had to think of a solution.
Howbeit a simple one, the redesign required that I meticulously select the parts reminiscent of Google’s old design and blend them with the new design in a way that would make it quick and easy for most users to recognize and differentiate them.